The question has to be asked—and asked seriously—“If we did not do this already, would we, knowing what we know, go into it now?” If the answer is no, the reaction must be “What do we do now?” The most important one—is the one where, for the sake of maintaining the old or declining product, service, market, or process the new and growing product, service, or process is being stunted or neglected.
——Peter • Drucker
知识型员工头脑中的知识就是他们的"生产工具",而且知识是一种可以完全流动的巨大资产。因为知识型员工拥有自己的"生产工具",所以他们可以来去自由!行动指南:只有将知识型员工及其知识视为组织内最宝贵的资产,才能吸引并留住具有最高生产效率的知识型员工。 ——彼得•德鲁克
Knowledge workers own the means of production. It is the knowledge between their ears. And it is a totally portable and enormous capital asset. Because knowledge workers own their means of production, they are mobile. Action point: Attract and hold the highest-producing knowledge workers by treating them and their knowledge as the organization’s most valuable assets ——Peter • Drucker
更准确地说,正是由于管理的对象是一个由共同工作目标维系着的人类社会群体,因此管理通常就要涉及到人的本性及(正如我们在经验中所了解到的)善与恶。行动指南:你的同事中是否有人让你深恶痛绝呢?你会采取什么对策呢?——彼得•德鲁克
And precisely because the object of management is a human community held together by the work bond for a common purpose, management always deals with the nature of Man and (as all of us with any practical experience have learned) with Good and Evil. Action point: Do you have any colleagues who are truly evil? Is there anything you can do about it?——Peter • Drucker